Marble

Screen Size: 1.43 inches Screen Resolution and Brightness: 466*466 AMOLED, 1000 Nits Daylight-Bright Display, Always On Display, 2.5D Curved Glass, 60Hz Refresh Rate Sports Modes: 100+ Health Monitoring: SpO2, 24*7 Heart Rate Monitoring Health Tracking: Menstrual Cycle, Sleep, Breath Training Smart Features: Sedentary Alert, Voice Assistance, Remote Camera Shutter, Stopwatch, Alarm Clock, Remote Music Player Control, Timer, Raise to Wake, Calculator, Password Lock, Flashlight, Find Phone Inbuilt Game Quick Reply for Android Bluetooth Calling with inbuilt mic, speaker and dialer UniPair™ Technology All Messages Notifications Custom & 100+ Watch Faces Charging Time: 3 Hrs Battery Life: Up to 7 Days Water Resistance Level: IP68 Battery Capacity: 280 mAh Bluetooth: V5.2 Compatible: Android & iOS

Cancellation before Shipment

If the order or the item(s) that you want to cancel have not been shipped yet, you need to inform our support team at +91-11-69951111 or email us at care@ambraneindia.com (Monday to Saturday, 10 AM to 6 PM).

In such cases, the order will be cancelled and a gift card will be issued for the value of the product. The gift card has to be redeemed within 1 year

Cancellation after Shipment

If the order or the item(s) that you want to cancel have already been shipped but not been delivered, the customer has to inform the support team within 48 hrs. of ordering it. In this case, there would be a gift card issued of the face value of the product price after deducting the courier/shipment charges (Flat ₹50).

The gift card has to be redeemed within 1 year. For this, you may write to our customer support team at care@ambraneindia.com or call us on +91-11-69951111 (Monday to Saturday, 10 AM to 6 PM).

Replacements

I have received a damaged or defective item/wrong product in my order, how should I proceed?

Our shipments go through rigorous quality check processes before they leave our warehouse. However, in the rare case that your product is damaged during shipment or in transit or if the product received is in damaged/defective condition bearing manufacturing defects or if the wrong product is delivered, you can request a replacement of the product within 48 hours of receiving it. For this, you need to write to our support team at care@ambraneindia.com or call us on +91-11-69951111 (Monday to Saturday, 10 AM to 6 PM).

If the product is malfunctioning as soon as it is received:

Our shipments go through rigorous quality checks before they leave our warehouse. However, in the rare case of receiving the product which is malfunctioning, it has to be notified by the customer within 48 hours of receiving it. Our support team will arrange for the reverse pickup and check the functioning of the product. After checking if there is a manufacturing defect found the product would be replaced, If it is a no-defect product then the same product would be shipped back along with the shipping charges. For this, you need to write to our customer support team at care@ambraneindia.com or call us on +91-11-69951111 (Monday to Saturday, 10 AM to 6 PM).

Note: Products will not be replaced under the following circumstances:

• Physical damage or defect not notified within 48 hours of receiving the product
• An electrical surge/fluctuation or any damage caused at the users' end.

All Ambrane products have a “Carry in” warranty support however only in case of issues arising in Ambrane Smartwatches, once confirmed by customer service if the issue still persists we will get your watch picked up from and delivered to your doorstep.

Warranty Reward

If you purchase any product directly from our website, you get an extra 30-day extended warranty on that particular product. Applicable on all products.

Disclaimer/ Note: The policies mentioned above are subject to change with time and without any prior notice.

• Any product(s) returned for repair and/or service under warranty are repaired, and minor scratches and dents may occur during the process. It shall be included in a part of the repair cycle.
• A 360 ° handover video of the product at the moment of pickup and an unboxing video are required to provide for any warranty claims.  Ambrane India cannot be held responsible / liable for such product(s), and no claims in relation to such product(s) will be accepted in the absence of the videos.
  

Q. Which app is to be used for running the smartwatch?

A. For both Android and iOS- the GloryFit app is to be used.

Q. What Android and iOS version is compatible with the watch?

A. The smartwatch is supported on both Android devices and iOS devices. Android 4.4 or above, iOS 9.0 or above.

Q. How to configure the Smartwatch for BT Calling?

A. For iPhone

After the app is successfully bound with the watch while using the smartphone function, it will prompt to connect with Bluetooth Marble (ID-XXXX), you need to allow all the permissions on your smartphone when prompted. Once you are done allowing the permissions, the pairing will be successful and complete.

- For Android

After the app and the watch are successfully bound, it will automatically prompt due to its UniPair™ Technology whether to pair with the audio Bluetooth Marble (ID-XXXX), and you can directly pair it.

Q. What are the colour options available for Ambrane Marble?

A. There are 5 strap options available: a) Brown, b) Green, c) Mint Green, d) Silicone Black and e) Metallic Black.

Q. Does the watch support Calling?

A. Yes, the watch supports Bluetooth calling. Calls can be made and received while being connected through the phone with the help of Bluetooth, an inbuilt speaker and an inbuilt mic. Smartwatches can also sync up to 100 contacts from smartphones.

Q. What are the Health features available in the watch?

A. The watch can give high-precision Health data for Heart Rate, SpO2, Blood Pressure, Menstrual Cycle, Sleep Monitoring, Breath Training and other activities. Although the data recorded using a smartwatch is for reference only and not for medical use.

Q. Can calls be dialled through the watch?

A. Yes, the watch has an inbuilt dialer option for making calls. The phone’s cellular network will be used for making the call.

Q. What is the battery life of the watch?

A. The battery life is based on the usage patterns of the customer. The watch generally offers up to 7-day battery life on normal usage. Up to 2-day battery life on continuous BT calling & AOD and a standby time of up to 15 days on a single charge.

NOTE: Please charge this smartwatch with a 5V/1A adapter.

Q. What sports modes are available in the watch?

A. The smartwatch has a total of 100+ exercise/sports modes. Walking, running, cycling, skipping, yoga, climbing, dancing, badminton, basketball, football and many more.

Q. Can we play songs on the watch?

A. Yes, the watch has an inbuilt speaker so you can play songs through your watch. You can play/pause/stop songs, change tracks and control the volume through the Smartwatch Music menu.

Q. Is the watch water-resistant?

A. The watch is IP68 water-resistant, splash and sweatproof. However, the watch is not recommended to use during Deep diving, Hot Sauna bathing environments.

Q. Can the watch straps be changed?

A. Yes, the watch straps are changeable.

Q. How many Watch Faces does Ambrane Marble have?

A. There are 100+ cloud-based Watch Faces available in the GloryFit app. Users can also choose and apply the watch face of their own choice. The Smartwatch has inbuilt 6 watch faces.

Q. Does the watch have an inbuilt AOD?

A. Yes, the watch has 2 inbuilt AOD options. The first one is digital and the other one is Analog. 

Q. Can we disable the ringtone of the smartwatch?

A. Yes. Go to Menu -> Settings -> Sound -> Enable/Disable Ring tone , Phone Audio as per your choice.

Q. How to configure the SOS functionality in the watch?

A. Go to Gloryfit app - SOS Contact - Add SOS number. You can make direct call to the contact person just pressing SOS option inside Meny directly.

Q. Does Ambrane Marble support Quick Reply?

A. The Watch supports Quick Reply for Android phones only.

Q. What is the resolution and Peak brightness of Ambrane Marble?

A. The display resolution on the Ambrane Marble smartwatch is 466*466 with 1000 nits peak Brightness and 60Hz Refresh Rate.

Q. What is the strap size of the Ambrane Marble smartwatch?

A. The strap size of the Ambrane Marble smartwatch is 22mm.

Q. Can I get notifications and alerts for social media apps?

A. Yes, you can get notifications and alerts for SMS, incoming calls, and social media like Facebook, WhatsApp, Instagram, LinkedIn, Skype, etc.

Q. Does Ambrane Marble support Remote Camera and Remote Music Control features?

A. Yes, you can click pictures by shaking your wrist through the Remote Camera feature and you can play/pause and rewind/forward with the help of the Remote Player feature.

Q. What is the warranty of the product?

A. Ambrane smartwatches come under a warranty of 365 days against any manufacturing-related issues. The accessories (magnetic pin charging cable) which come along with the smartwatch come under a warranty of 90 days. The wear-and-tear accessories such as the straps are not covered under warranty.

Q. Is there a functional crown?

A. Yes, there is a functional crown that helps the users change watch faces and navigate through the menu. 

Q. How to enable the Find My Phone option in Ambrane Marble?

A. Go to GloryFit Mobile app > Universal Settings > “Bracelet Looking for Mobile Phone” > Turn ON notification bar permission. Now, the phone will ring and vibrate on clicking “Find Phone”.

NOTE: Make sure that Phone Audio from Setting > Sounds is disabled on your smartwatch for your phone to ring. Also, ensure that your smartphone is in Ringing mode. Otherwise, your smartphone will only vibrate and not ring while using this feature.

Q. How to enable Vibration mode?

A. Go to Setting > Sounds. Now, set the Ringtone volume at zero by clicking on “-” till it reaches the lowest level. Turn OFF “Ring Tone “. It will successfully enter into Vibration mode.

Q. How to use Female Health Tracker?

A. To access the Female Health Tracker if you are a female, go to the app. Click on Me > Physiological Cycle and set the details manually.

NOTE: Female Health Tracker icon is unavailable in the Spin menu view due to limited space for icons. So, if you want to use this feature, please change the Menu view to either Nest or List view. If the issue still persists, please restart your smartwatch and the app.