Dots Prime
₹ 1,999 Prices are inclusive of all taxes
Or 3 interest free payments of ₹
The Dots Prime wireless earbuds offer an exceptional listening experience with advanced features like Environmental Noise Cancellation (ENC) and low-latency gaming mode. Equipped with Bluetooth 5.4, these earbuds provide a stable connection with up to 10 meters of range, ensuring uninterrupted audio quality. With an 8 mm driver delivering crisp sound and a combined playtime of up to 25 hours, the Dots Prime is perfect for music lovers, gamers, and busy professionals. The earbuds have a sleek charging case and support touch controls for seamless navigation, making them convenient and user-friendly.
Product Features:-
- ENC Technology: The Dots Prime earbuds feature Environmental Noise Cancellation (ENC) to ensure crystal-clear audio by reducing background noise during calls and music playback. This technology enhances the clarity of your conversations and listening experience.
- Bluetooth 5.4 Connectivity: Equipped with Bluetooth 5.4, these earbuds provide a stable and fast wireless connection with a range of up to 10 meters. Enjoy uninterrupted audio and seamless pairing with your devices.
- Extended Battery Life: With up to 9 hours of playtime on a single charge and a total of 25 hours with the charging case, these earbuds are perfect for long listening sessions. The efficient battery life ensures you stay entertained throughout the day.
- Fast Charging: The Dots Prime earbuds feature quick charging capabilities, taking just 1 hour 20 minutes to recharge the earbuds and 1 hour 30 minutes for the case. The Type-C port ensures a speedy and convenient charging experience.
- Voice Assistant Support: These earbuds are compatible with voice assistants, allowing you to control your music and make calls hands-free. Simply use voice commands to manage your audio and tasks effortlessly.
- Touch Controls: The intuitive touch controls enable you to receive or reject calls, play or pause music, and skip tracks with ease. Manage your audio experience without needing to reach for your phone.
- Low Latency Gaming Mode: Activate the low-latency gaming mode for a lag-free audio experience during intense gaming sessions. This feature ensures synchronized sound for a more immersive gaming experience.
- Compact Design: The compact and lightweight design of the Dots Prime earbuds makes them easy to carry and store. Enjoy a portable and comfortable listening experience wherever you go.
- BT Version: 5.4
- BT Range: Up to 10 meters
- Frequency Response: 20Hz - 20kHz
- Charging Time: Earbuds - 1 hour 20 minutes, Charging Case - 1 hour 30 minutes
- Battery Capacity: Earbuds: 25mAh x 2, Charging Case: 200mAh
- Driver Size: 8 mm
- Single Charge Playtime: 9 hours at 50% volume
- Total Playtime with Case: 25 hours at 50% volume
- Voice Assistant Support: Yes
- Control Type: Multicontrol Touch function
- Charging Port: Type C
- Features: Call Receive/Reject, Next-Previous-Pause, Gaming Mode, Low Latency
Cancellation before Shipment
If the order or the item(s) that you want to cancel have not been shipped yet, you need to inform our support team at +91-11-69951111 or email us at care@ambraneindia.com (Monday to Saturday, 10 AM to 6 PM).
In such cases, the order will be cancelled and a gift card will be issued for the value of the product. The gift card has to be redeemed within 1 year
Cancellation after Shipment
If the order or the item(s) that you want to cancel have already been shipped but not been delivered, the customer has to inform the support team within 48 hrs. of ordering it. In this case, there would be a gift card issued of the face value of the product price after deducting the courier/shipment charges (Flat ₹50).
The gift card has to be redeemed within 1 year. For this, you may write to our customer support team at care@ambraneindia.com or call us on +91-11-69951111 (Monday to Saturday, 10 AM to 6 PM).
Replacements
I have received a damaged or defective item/wrong product in my order, how should I proceed?
Our shipments go through rigorous quality check processes before they leave our warehouse. However, in the rare case that your product is damaged during shipment or in transit or if the product received is in damaged/defective condition bearing manufacturing defects or if the wrong product is delivered, you can request a replacement of the product within 48 hours of receiving it. For this, you need to write to our support team at care@ambraneindia.com or call us on +91-11-69951111 (Monday to Saturday, 10 AM to 6 PM).
If the product is malfunctioning as soon as it is received:
Our shipments go through rigorous quality checks before they leave our warehouse. However, in the rare case of receiving the product which is malfunctioning, it has to be notified by the customer within 48 hours of receiving it. Our support team will arrange for the reverse pickup and check the functioning of the product. After checking if there is a manufacturing defect found the product would be replaced, If it is a no-defect product then the same product would be shipped back along with the shipping charges. For this, you need to write to our customer support team at care@ambraneindia.com or call us on +91-11-69951111 (Monday to Saturday, 10 AM to 6 PM).
Note: Products will not be replaced under the following circumstances:
- Physical damage or defect not notified within 48 hours of receiving the product
- An electrical surge/fluctuation or any damage caused at the users' end.
All Ambrane products have a “Carry in” warranty support however only in case of issues arising in Ambrane Smartwatches, once confirmed by customer service if the issue still persists we will get your watch picked up from and delivered to your doorstep.
Warranty Reward
If you purchase any product directly from our website, you get an extra 30-day extended warranty on that particular product. Applicable on all products.
Disclaimer/ Note: The policies mentioned above are subject to change with time and without any prior notice.
- Any product(s) returned for repair and/or service under warranty are repaired, and minor scratches and dents may occur during the process. It shall be included in a part of the repair cycle.
- A 360 ° handover video of the product at the moment of pickup and an unboxing video are required to provide for any warranty claims. Ambrane India cannot be held responsible / liable for such product(s), and no claims in relation to such product(s) will be accepted in the absence of the videos.