Enjoy immersive sound with Ambrane new Melody 20 neckband earphones built for a premium wireless experience. Loaded with amazing features, neckband offers you to have a party in your ears. you the DJ on your neck. It pumps up the top quality music enriched with deep bass sound. Also, flexible design and long playtime make it best to carry on-the-move. So, experience music thump like never before with this super-stylish Melody 20 neckband earphones.
High-Quality Sound - It comes with incredible bass sound quality that produces high-detail treble sound and makes you groove on its beats. Thus, bring DJ like experience to your ears with Melody 20.
Body-Contoured Fit - Melody 20 comes with U-shape band design that is light on your collar and makes it perfect for long time wearing.
Long Playtime - Equipped with advanced technology, only 2 hours of charging allow you to listen up to 8 hours of music straight. Thus, you don’t need to worry about the sudden shutdown.
Powerful Connectivity - Engineered with latest Bluetooth technology 5.0, neckband ensures faster and stable connection signal. Thus, allow you to enjoy music or long conversations without any distortion.
Full Hands-Free Experience- The Voice Assistant feature allows you to play songs, manage calls and many more things without taking out your phones with Google Assistant and Siri.
Secure Fit Magnetic Design - With secure fit, it can be worn during your workout or work from home sessions without any worry of fall-off. Also, the magnetic clasps give you a tangle-free wear around the collar with no interruption.
Crystal Clear Stereo Sound- To ensure you are heard in exceptional clarity sound, neckband comes with an inbuilt mic for your long conversations.
Manufacturer warranty of 365 days from the date of purchase.
For any issue contact on +91-11-45911111 / firstname.lastname@example.org
If the order or the item(s) that you want to cancel have not been shipped yet, you need to inform our support team at +91-11-69951111 or email us at email@example.com (Monday to Saturday, 10 AM to 6 PM).
In such cases, the order will be cancelled and a gift card will be issued for the value of the product. The gift card has to be redeemed within 1 year
Cancellation after Shipment
If the order or the item(s) that you want to cancel have already been shipped but not been delivered, the customer has to inform the support team within 48 hrs. of ordering it. In this case, there would be a gift card issued of the face value of the product price after deducting the courier/shipment charges (Flat ₹50).
The gift card has to be redeemed within 1 year. For this, you may write to our customer support team at firstname.lastname@example.org or call us on +91-11-69951111 (Monday to Saturday, 10 AM to 6 PM).
I have received a damaged or defective item/wrong product in my order, how should I proceed?
Our shipments go through rigorous quality check processes before they leave our warehouse. However, in the rare case that your product is damaged during shipment or in transit or if the product received is in damaged/defective condition bearing manufacturing defects or if the wrong product is delivered, you can request a replacement of the product within 48 hours of receiving it. For this, you need to write to our support team at email@example.com or call us on +91-11-69951111 (Monday to Saturday, 10 AM to 6 PM).
If the product is malfunctioning as soon as it is received:
Our shipments go through rigorous quality checks before they leave our warehouse. However, in the rare case of receiving the product which is malfunctioning, it has to be notified by the customer within 48 hours of receiving it. Our support team will arrange for the reverse pickup and check the functioning of the product. After checking if there is a manufacturing defect found the product would be replaced, If it is a no-defect product then the same product would be shipped back along with the shipping charges. For this, you need to write to our customer support team at firstname.lastname@example.org or call us on +91-11-69951111 (Monday to Saturday, 10 AM to 6 PM).
Note: Products will not be replaced under the following circumstances:
Physical damage or defect not notified within 48 hours of receiving the product
An electrical surge/fluctuation or any damage caused at the users' end.
All Ambrane products have a “Carry in” warranty support however only in case of issues arising in Ambrane Smartwatches, once confirmed by customer service if the issue still persists we will get your watch picked up from and delivered to your doorstep.
If you purchase any product directly from our website, you get an extra 30-day extended warranty on that particular product. Applicable on all products.
Disclaimer/ Note: The policies mentioned above are subject to change with time and without any prior notice.
Any product(s) returned for repair and/or service under warranty are repaired, and minor scratches and dents may occur during the process. It shall be included in a part of the repair cycle.
A 360 ° handover video of the product at the moment of pickup and an unboxing video are required to provide for any warranty claims. Ambrane India cannot be held responsible / liable for such product(s), and no claims in relation to such product(s) will be accepted in the absence of the videos.