Returns & Replacement
All products purchased on https://ambraneindia.com/ can be returned/replaced within 5 days of the delivery date. To be eligible for a return, your item/s must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranty card, invoice etc), parts and accessories to ensure full credit. "New and unused" means that there are no scratches, marks, or blemishes on the item and the product must not have been sized or altered in any way.
Orders placed beyond 5 days are not eligible for refunds, but can be either replaced or fixed under the terms and conditions of the warranty of that product.
In order to claim a refund for the product please email your request along with the order number to firstname.lastname@example.org, our logistics team will arrange a reverse pick up from your address.
After receiving the product our testing team will verify, approve and process the refund.
- After receiving the product, we will inspect it.
- We will communicate the status of your refund after the inspection.
- After approval, we will initiate a refund to your original mode of payment.
- If the payment method at the time of purchase is credit card / debit card / wallet or net banking the total price of the product will be returned to the same mode of payment.
- If the payment method is cash on delivery (COD), then the total price of the product is credited to your https://ambraneindia.com/ account. You can use this amount to make any future product purchases on https://ambraneindia.com/
- We will refund the amount within 10-15 working days to the original method of payment (except COD).
- If partial product or product with tampered packaging is returned, then the refund will not be processed. All accessories and items that you received along with the product should be returned together.