Dots Zen

Welcome

Thank you for purchasing Ambrane Dots Zen True Wireless Earbuds. We recommend you to read the instruction manual carefully before using the product.

Package Contains:

• 1 N Dots Zen True Wireless Earbuds
• 1 N Charging Cable
• 2 N Silicone Eartips
• 1 N Rating Card

Operating Instructions 

Power ON and Pairing

With charging case - 

• Simply take out the earnuds from the charging case, they will turn on and enter into pairing mode.
• Search for “Dots Zen” on your device’s Bluetooth list and select to connect.

Without charging case -

• Press the Touch Sensors on both earbuds for about 5 seconds and they will turn on.
• Search for “Dots Zen” on your device’s Bluetooth list and select to pair.

Note - On second use and thereafter, the earbuds will connect automatically if the device’s Bluetooth is "ON". 

Power OFF

With charging case - 

• Simply put the earbuds back into the charging case and they will turn off automatically. 

Without charging case -

• Press the Touch Sensors for 5 seconds on either of the earbuds to power off manually.  

How to Reset 

• Unpair/ Forget Dots Zen from the connected device.
• Take any of the earbuds and tap on the Touch Sensors five times to reset.
• Now follow the pairing instructions again to connect with your device.

Note - When using in single mode and needing to replace the earphone, first take out the earphone from the case and then put the other earphone in the case.

Charging Instructions

Charging Case -

• Plug the small end of the USB cable into the Type-C port of the charging case.
• Plug the other end into a powered USB wall charger or computer (DC 5V).

Earbuds -

• Put the earbuds back into the charging case to charge them.

Technical Specifications

• Bluetooth Version: 5.4
• Bluetooth Range: 10 meters
• Driver Size: 13mm
• Battery Capacity (Earbuds): 30 mAh each
• Battery Capacity (Charging Case): 250 mAh
• Charging Time (Earbuds): 1 hour 10 minutes
• Charging Time (Case): 1 hour 30 minutes
• Single Charge Playtime: 4 hours at 50% volume
• Total Playtime (with Charging Case):14 hrs 48mins at 50% volume
• Voice Assistant Support: Yes
• Touch Control: Multi-control function
• Charging Port: Type-C

Important Safety Instructions

• The use of earbuds will impair your ability to hear other sounds. Use caution while using your earbuds when you are engaging in any activity that requires your full attention.
• If you have a pacemaker or other electrical medical devices, you should consult your physician before using this product.
• This package contains small parts that may be hazardous to children and should be kept out of their reach. This product is not a toy.
• Never allow children to play with this product. Always store the product out of reach of children. The bags themselves or the many small parts they contain may cause choking if ingested.
• Never try to dismantle the product yourself, or push objects of any kind into the products, as this may cause short circuits which could result in a fire or electric shock.
• None of the components can be replaced or repaired by users. Only authorized dealers or service centres may open the product. If any parts of your product require replacement for any reason, including normal wear and tear or breakage, please contact us.
• Avoid exposing your product to rain, moisture, or other liquids to protect against damage to the product or injury to you.
• Keep all products, cords, and cables away from the operating machinery.
• If the product overheats, if the product has been dropped or damaged, if the product has a damaged cord or plug, or if the product has been dropped in a liquid, discontinue use and contact us.
• Do not use it in areas where there are explosive hazards.
• Do not submerge the earbuds in water.
• Do not expose the earbuds to moving water (e.g., from a faucet, etc.)
• Do not wear earbuds while showering or bathing, or when participating in water sports, e.g., swimming, waterskiing, surfing, etc.
• This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.
• Leaving the product in hot or cold places, such as in a closed car in the summer and winter conditions, will reduce the capacity and lifetime of the earbuds.
• Dispose of the product according to local standards and regulations.

FAQ’s

Q. How to connect the earbuds to another device?

A. Simply turn off the Bluetooth from your connected device and follow the “Power ON and Pairing” instructions with the device you wish to connect.

Q. What to do when the device cannot search and connect the earbuds?

A. Kindly reset/restart both your device and the earbuds, and then check again.

Q. When there’s noise and the Bluetooth keeps disconnecting?

A. The earbuds need to be charged and make sure you are not beyond the signal distance.

Q. What to do when Bluetooth is connected but you are unable to listen to music?

A. Please check the following:

i)  Check your device setting to adjust the sound of the earbuds.

ii) Some devices require you to select the device twice.

iii) Some devices do not have complete stereo Bluetooth. Kindly connect the earbuds with another device to check if it is functioning properly. 

Q. What to do when the connection with true wireless is unstable?

A. Bluetooth signal is transmitted wirelessly and signals can be affected, which results in the intermittent sound of earbuds, in the following conditions:

• The distance between the earbuds and your Bluetooth device is at the edge of the Bluetooth pairable distance.
• Transmitted signals encounter obstacles or human body blockage.
• There are high-power electronic devices nearby.
• There are other Bluetooth devices and are being turned on/off nearby.
• To resume a stable connection between the earbuds and your Bluetooth device, try to avoid the above conditions and then unpair and reset as instructed above.