Dots Prime

Welcome

Thank you for purchasing Ambrane Dots Prime True Wireless Earphones. We recommend you to read the instruction manual carefully before using the product.

WAIT! DON’T SKIP THIS

Hey! You’ve just snagged the best wireless earbuds (nice choice!). But before you dive in, there’s something super important you need to read.

Look, I get it, user manuals aren’t fun (trust me, writing this wasn’t either 😩). But seriously, reading this will save you a lot of headaches. So go ahead, give it a try!

If you don’t, I’ll silently judge you. 😏

Enjoy your music!

- The Copywriter

Package Contains:

• 1 N Dots Prime True Wireless Earphones
• 1 N Charging Cable
• 2 N Silicone Eartips
• 1 N Rating Card

Product Overview:

Operating Instructions 

Power ON and Pairing

With charging case - 

• Simply take out the earphones from the charging case, they will turn on and enter into pairing mode.
• Search for “Dots Prime” on your device’s Bluetooth list and select to connect.

Without charging case -

• Press the Touch Sensors on both earphones for about 5 seconds and they will turn on.
• Search for “Dots Prime” on your device’s Bluetooth list and select to pair.

Note - Upon second use and thereafter, the earphones will automatically connect if the Bluetooth of the device is turned on.

Power OFF

With charging case - 

• Simply put the earphones back into the charging case and they will turn off automatically. 

Without charging case -

• Press the Touch Sensors for 5 seconds on either of the earphones to power off manually.  

How to Reset 

• Unpair/ Forget Dots Prime from the connected device.
• Take any of the earphones and tap on the Touch Sensors five times to reset.
• Now follow the pairing instructions again to connect with your device.

Note - When using in single mode and needing to replace the earphone, first take out the earphone from the case and then put the other earphone in the case.

Basic Key Operation 

Charging Instructions

Charging Case -

• Plug the small end of the USB cable into the Type-C port of the charging case.
• Plug the other end into a powered USB wall charger or computer (DC 5V).

Earphones -

• Put the earphones back into the charging case to charge them.

 Technical Specifications

• BT Version: 5.4
• BT Range: Up to 10 meters
• Frequency Response: 20Hz - 20kHz
• Charging Time: Earbuds - 1 hour 20 minutes, Charging Case - 1 hour 30 minutes
• Battery Capacity: Earbuds: 25mAh x 2, Charging Case: 200mAh
• Driver Size: 8 mm
• Single Charge Playtime: 9 hours at 50% volume
• Total Playtime with Case: 25 hours at 50% volume
• Voice Assistant Support: Yes
• Control Type: Multicontrol Touch function
• Charging Port: Type C
• Features: Environmental Noise Cancellation (ENC), Gaming Mode, Low Latency

Important Safety Instructions

1. The use of earphones will impair your ability to hear other sounds. Use caution while using your earphones when you are engaging in any activity that requires your full attention.
2. If you have a pacemaker or other electrical medical devices, you should consult your physician before using this product.
3. This package contains small parts that may be hazardous to children and should be kept out of their reach. This product is not a toy.
4. Never allow children to play with this product. Always store the product out of reach of children. The bags themselves or the many small parts they contain may cause choking if ingested.
5. Never try to dismantle the product yourself, or push objects of any kind into the products, as this may cause short circuits which could result in a fire or electric shock.
6. None of the components can be replaced or repaired by users. Only authorized dealers or service centres may open the product. If any parts of your product require replacement for any reason, including normal wear and tear or breakage, please contact us.
7. Avoid exposing your product to rain, moisture, or other liquids to protect against damage to the product or injury to you.
8. Keep all products, cords, and cables away from the operating machinery.
9. If the product overheats, if the product has been dropped or damaged, if the product has a damaged cord or plug, or if the product has been dropped in a liquid, discontinue use and contact us.
10. Do not use it in areas where there are explosive hazards.
11. Do not submerge the earphones in water.
12. Do not expose the earphones to moving water (e.g., from a faucet, etc.)
13. Do not wear earphones while showering or bathing, or when participating in water sports, e.g., swimming, waterskiing, surfing, etc.
14. This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.
15. Leaving the product in hot or cold places, such as in a closed car in the summer and winter conditions, will reduce the capacity and lifetime of the earphones.
16. Dispose of the product according to local standards and regulations.

FAQ’s

Q. How to connect the earphones to another device?

A. Simply turn off the Bluetooth from your connected device and follow the “Power ON and Pairing” instructions with the device you wish to connect.

Q. What to do when the device cannot search and connect the earphones?

A. Kindly reset/restart both your device and the earphones, and then check again.

Q. When there’s noise and the Bluetooth keeps disconnecting?

A. The earphones need to be charged and make sure you are not beyond the signal distance.

Q. What to do when Bluetooth is connected but you are unable to listen to music?

A. Please check the following:

i)  Check your device setting to adjust the sound of the earphones.

ii) Some devices require you to select the device twice.

iii) Some devices do not have complete stereo Bluetooth. Kindly connect the earphones with another device to check if it is functioning properly.  

Q. What to do when the connection with true wireless is unstable?

A. Bluetooth signal is transmitted wirelessly and signals can be affected, which results in the intermittent sound of earphones, in the following conditions:

• The distance between the earphones and your Bluetooth device is at the edge of the Bluetooth pairable distance.
• Transmitted signals encounter obstacles or human body blockage.
• There are high-power electronic devices nearby.
• There are other Bluetooth devices and are being turned on/off nearby.
• To resume a stable connection between the earphones and your Bluetooth device, try to avoid the above conditions and then unpair and reset as instructed above.